Draft for client approval. This wording is a starting point prepared during website development. Final legal, regulatory and compliance wording must be reviewed and approved by Insure Pillar’s authorised legal or compliance representative before the site goes live.
1. About this policy
This policy explains what personal information Insure Pillar collects through this website, why we collect it, how we use it and the choices available to you.
2. Information we collect
We collect the information you provide through our enquiry, consultation, quote, claim assistance and career forms — typically your name, mobile number, email address, city, the nature of your requirement and any message you send. Where you apply for a role, we also collect the resume you upload. We collect limited technical information such as IP address and browser type for security and analytics purposes.
3. Why we use it
To respond to your enquiry, to prepare and present suitable insurance options, to service policies and assist with claims, to meet our record-keeping obligations, and to improve this website.
4. Consent to contact
By submitting an enquiry form you authorise us to contact you by phone, WhatsApp or email regarding that enquiry. You may withdraw that consent at any time by writing to us.
5. Sharing
We share information with insurance companies and their intermediaries only where necessary to obtain quotations, place cover, service a policy or pursue a claim on your behalf. We do not sell personal information.
6. Retention and security
Information is retained for as long as necessary to service the relationship and to meet applicable legal and regulatory requirements. We apply reasonable technical and organisational measures to protect it.
7. Your choices
You may ask us to correct or delete your information, or to stop contacting you, by writing to the email address on our Contact page.
8. Changes
We may update this policy. The current version is always published on this page.